Voice and Data Solutions are experts at setting up the telecoms infrastructure for new companies either starting up in Ireland or alternatively companies expanding to Ireland. We have worked with numerous international companies from the U.S. and Europe to advise them on what infrastructure to implement.
We have a complete understanding of the Irish telecoms market, the licensed operators available, the types of services they offer and the strengths and weaknesses of each. The Irish telecoms market is complex as the internet service providers' networks aren't ubiquitous, the SLA's vary significantly as does the customer service and service delivery.
We can take the pain away from new companies setting up in Ireland by:
- Consulting with the client in terms of developing an understanding of the requirements of staff numbers, applications, type of business, IP requirements, voice requirements, resilience etc.
- Working with capable network operators to establish what services can be delivered at the desired location and at what cost, what level of SLA can be delivered within existing time constraints
- Ordering the services on the client's behalf and liaising between the client and the service provider to ensure a timely delivery of agreed services for data and voice and voice systems- physical and hosted PBX's
- Managing the telecoms service for the customer over an agreed contract period and being a single point of contact for all faults, customer service and change requirements for all voice or data services.